Every plaintiff has the same complaint: “The insurance adjuster will not call me back.”
It’s not unusual, and the adjuster is not making the matter personal.
Your case is classified as a claim, and adjusters do not call people back due to the volume of claims. An efficient and diligent adjuster handles hundreds of claims and typically receives dozens of phone calls each day. All companies have a policy of returning phone calls within 24-48 hours, but most adjusters will never meet this deadline. Continue reading “Why won’t the insurance adjuster call me back?”